Frequently Asked Questions
Everything you need to know about transforming your living space.
What are your shipping rates for large furniture items?
We offer tiered shipping rates based on order value. Standard home decor items ship for a flat fee, while oversized furniture requires specialized freight handling to ensure it arrives safely at your doorstep.
What is your return policy for home goods?
You can return most items within 30 days of delivery. Items must be in their original packaging and unassembled. Please note that custom-made or final sale items are not eligible for return.
Do you offer assembly services for furniture?
Currently, we provide detailed digital and printed instruction manuals for all furniture. For select metropolitan areas, we offer a 'White Glove' delivery option which includes professional assembly and packaging removal.
How can I track my order status?
Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's portal where you can monitor your shipment in real-time.
Are your wood products sustainably sourced?
We are committed to environmental responsibility. The majority of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to minimize our ecological footprint.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through our financing partners, allowing you to style your home now and pay over time.